Pet Care Front Desk & Client Support Specialist

Hinesburgvtvet; Town of Vermont (WI); In loco; USD 23.419 - 28.929; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

401(k) matching

Student loan assistance

Health, dental, vision, life

Paid time off

Descrizione del lavoro

Animal Hospital of Hinesburg is seeking a Client Service Representative to be the first and last contact for clients. You will handle appointments, answer calls, and ensure clear communication between clients and our medical team.

This role emphasizes empathy, professional demeanor, and ability to navigate scheduling software, online payments, and our practice management system to keep clients informed and pets cared for.

Competenze

• High school diploma or equivalent work experience required.
• Excellent communication and compassionate service.
• Experience in veterinary or healthcare customer service preferred.
• Basic proficiency with scheduling software and online communication platforms.

Mansioni

• Answer calls and emails promptly with friendly service.
• Schedule appointments and forward booking as needed.
• Update client and patient records accurately.
• Assist with billing transactions and payments.
• Greet clients and maintain a welcoming reception.
• Support medical team with information triage.

Conoscenze

Communication

Customer service

Organization

Technology literacy

Multitasking

Formazione

High school diploma or equivalent

Strumenti

Scheduling software

Online communication platforms

Descrizione del lavoro

Animal Hospital of Hinesburg is seeking a Client Service Representative to be the first and last contact for clients. You will handle appointments, answer calls, and ensure clear communication between clients and our medical team.

This role emphasizes empathy, professional demeanor, and ability to navigate scheduling software, online payments, and our practice management system to keep clients informed and pets cared for.