Pet Care Front Desk & Client Services Pro

VCA Animal Hospitals, Inc; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

VCA Animal Hospitals, Inc. in Dallas seeks a full-time Receptionist/CSR to join our front desk team.

You will greet clients, answer phones, schedule appointments, and help maintain client records with compassion for both people and pets. The ideal candidate is friendly, professional, computer-savvy, and able to handle busy periods, weekend shifts, and multiple tasks while delivering excellent client service and accurate transactions.

Qualifications

• Experience in customer service is required.
• Veterinary experience is helpful but not required.
• Must be able to handle busy periods and weekend shifts.
• Ability to communicate professionally with clients and team.

Responsibilities

• Answer phones and manage multiple telephone lines.
• Schedule appointments for multiple doctors and discuss services.
• Discuss available products and services with clients.
• Maintain and manage client medical records and transactions.
• Assist with daily financial transactions and front-office duties.

Skills

Customer service

Communication

Front desk

Computer skills

Job description

VCA Animal Hospitals, Inc. in Dallas seeks a full-time Receptionist/CSR to join our front desk team.

You will greet clients, answer phones, schedule appointments, and help maintain client records with compassion for both people and pets. The ideal candidate is friendly, professional, computer-savvy, and able to handle busy periods, weekend shifts, and multiple tasks while delivering excellent client service and accurate transactions.