Pet Care Experience Coordinator

Banfield Pet Hospital; Town of Florida (NY); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Top-Tier Mental Health and Wellbeing Resources

Fertility and Family Building Support

Legal Plan

Commuter Benefits

Exclusive Discounts

Job summary

Banfield Pet Hospital in New York is looking for a Client Service Coordinator (CSC) who will ensure a smooth flow of clients and pets in the hospital while providing exceptional service. The CSC will educate clients about wellness plans and hospital services, actively promoting the hospital's offerings.

This role requires excellent communication and organizational skills, with a salary ranging from $15.00 to $18.69 per hour. Full-time associates are eligible for comprehensive benefits, including medical, dental, and paid time off.

Qualifications

• Strong customer focus with excellent interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of veterinary services and client service best practices.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Educate clients about services, ensuring maximum productivity.
• Manage finances accurately and maintain excellent service levels.

Skills

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Functional knowledge of preventative care and OWPs

Job description

Banfield Pet Hospital in New York is looking for a Client Service Coordinator (CSC) who will ensure a smooth flow of clients and pets in the hospital while providing exceptional service. The CSC will educate clients about wellness plans and hospital services, actively promoting the hospital's offerings.

This role requires excellent communication and organizational skills, with a salary ranging from $15.00 to $18.69 per hour. Full-time associates are eligible for comprehensive benefits, including medical, dental, and paid time off.