Pet Care Guest Experience Specialist

Best-Friends-Pet-Care-Inc; Sioux Falls (SD); On-site; USD 17,000 - 22,000; Full time

Job summary

Best Friends Pet Care Inc is seeking a Customer Service Representative who loves animals and delivers WOW service to human and pet guests. You are the first point of contact and will contribute to a friendly, clean, organized lobby environment.

You will handle check-ins, calls, reservations, and daily tasks, including data entry and teamwork. The role requires lifting up to 40 pounds, standing for long periods, and availability evenings, weekends, and holidays.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of professional animal experience preferred.

Responsibilities

• Welcomes human and pet guests and assists with check-ins and check-outs.
• Answers inquiries and handles reservations over the phone.
• Maintains cleanliness of lobby and facility.
• Ability to work evenings, weekends & holidays.

Skills

Customer service

Professional demeanor

Team player

Lift 40 lbs

Stand 8 hrs

Computer literacy

Dog handling

Education

High School Diploma or equivalent

Job description

Best Friends Pet Care Inc is seeking a Customer Service Representative who loves animals and delivers WOW service to human and pet guests. You are the first point of contact and will contribute to a friendly, clean, organized lobby environment.

You will handle check-ins, calls, reservations, and daily tasks, including data entry and teamwork. The role requires lifting up to 40 pounds, standing for long periods, and availability evenings, weekends, and holidays.