Pet Care Customer Experience Specialist

Best Friends Pet Care INC; Petaluma (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD

401K with company match

ESOP

Paid vacation

Pet discounts

Job summary

Best Friends Pet Care INC in Petaluma, CA seeks friendly Customer Service Representatives to greet human and pet guests, manage check-ins/check-outs, answer calls, and help with tours and reservations in a fast-paced environment.

We look for animal lovers who can work evenings, weekends and holidays. Benefits include ESOP, health/dental/vision, life and disability insurance, 401K with company match, paid vacation, and pet service discounts.

Qualifications

• High School Graduate or Equivalent.
• At least 1 year of professional animal experience.
• Ability to work evenings, weekends & holidays.
• Lift 40 pounds or more and stand for eight hours.
• Comfortable working with dogs and cleaning/disinfectants.

Responsibilities

• Welcomes human and pet guests at the lobby and assists with check-ins/check-outs.
• Answering and handling calls in a professional manner.
• Maintain cleanliness of the facility and common areas.
• Schedule appointments and perform data entry tasks.
• Escort pets to and from rooms and take reservations over the phone.

Skills

Love of animals

Professional demeanor

Evenings/weekends/holidays flexibility

Physical stamina (lift 40 lbs, stand 8

Computer skills

Education

High School Graduate or Equivalent

Job description

Best Friends Pet Care INC in Petaluma, CA seeks friendly Customer Service Representatives to greet human and pet guests, manage check-ins/check-outs, answer calls, and help with tours and reservations in a fast-paced environment.

We look for animal lovers who can work evenings, weekends and holidays. Benefits include ESOP, health/dental/vision, life and disability insurance, 401K with company match, paid vacation, and pet service discounts.