Pet Care CSR - Growth in Employee-Owned Team

Best-Friends-Pet-Care-Inc; Irvine (CA); On-site; USD 24,000 - 26,000; Full time

Job summary

Best Friends Pet Care in Irvine, CA is seeking passionate Customer Service Representatives to greet human and pet guests and deliver WOW service. You will be the first point of contact, handling check-ins, calls, scheduling, and data entry while maintaining a clean, welcoming lobby.

The role requires availability evenings, weekends and holidays, the ability to lift 40 pounds, and comfort working in a fast-paced environment around animals and sanitation chemicals.

Qualifications

• Love of animals and ability to interact with guests and pets.
• Professional demeanor at all times in a fast-paced environment.
• Availability for evenings, weekends and holidays.
• Ability to lift 40 pounds and stand for extended periods.

Responsibilities

• Main lobby operations: check-ins, check-outs, guest visits and tours, and answering general questions.
• Answering and handling calls professionally; scheduling and data entry.
• Maintain cleanliness and assist in escorting pets to rooms.
• Work as part of a team to deliver exceptional customer service.

Skills

Love of animals

Professional demeanor

Customer service

Evenings/weekends/holidays

Education

High School Graduate or Equivalent

Job description

Best Friends Pet Care in Irvine, CA is seeking passionate Customer Service Representatives to greet human and pet guests and deliver WOW service. You will be the first point of contact, handling check-ins, calls, scheduling, and data entry while maintaining a clean, welcoming lobby.

The role requires availability evenings, weekends and holidays, the ability to lift 40 pounds, and comfort working in a fast-paced environment around animals and sanitation chemicals.