Pet Care Coordinator (Vet Receptionist) – Growth Opportunity

PetVet Care Centers; San Angelo (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Parental leave

401(k) plan

Pet discounts

Wellbeing resources

Employee assistance program

Continuing education

Relief fund

National resources

Job summary

PetVet Care Centers’ Western Veterinary Hospital in San Angelo, TX is seeking a Care Coordinator to join our team as a Veterinary Receptionist. You will perform administrative and client service duties, support hospital operations, and help deliver our Ultimate Care Experience.

The role emphasizes compassionate communication, handling appointments, cash handling, and data entry in our practice management software. Veterinary knowledge is a plus, and prior Care Coordinator experience is welcome.

Qualifications

• Applicants must be 18 years of age or older.
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• Strong computer and phone skills.
• Proficiency in Microsoft Excel required.
• Veterinary medical knowledge is a plus.
• AviMark experience is a plus.
• Strong work ethic and dependability are a must.
• Previous veterinary or Care Coordinator experience preferred.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Communication

Phone skills

Dependability

Teamwork

Education

High school diploma or GED

Tools

Microsoft Excel

AviMark

Job description

PetVet Care Centers’ Western Veterinary Hospital in San Angelo, TX is seeking a Care Coordinator to join our team as a Veterinary Receptionist. You will perform administrative and client service duties, support hospital operations, and help deliver our Ultimate Care Experience.

The role emphasizes compassionate communication, handling appointments, cash handling, and data entry in our practice management software. Veterinary knowledge is a plus, and prior Care Coordinator experience is welcome.