Care Coordinator - Veterinary Front Desk (Part-Time)

PetVet Care Centers; Ketchum (ID); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support (Calm app)

Job summary

PetVet Care Centers’ Sun Valley Animal Center is seeking a Care Coordinator (Veterinary Receptionist) to join our team in Sun Valley, Idaho. The role focuses on delivering superior care and exceptional service while providing administrative and front-desk support to the hospital.

The position emphasizes customer service, managing appointments, data entry, and basic medical safety for pets and owners, with opportunities for growth in a collaborative, pet-loving environment.

Qualifications

• Must have strong customer service and communication skills.
• Ability to multitask, manage phones, schedule appointments, and assist clients.
• Professional, compassionate, and empathetic approach with clients and pets.
• Strong organizational skills and attention to detail.
• Basic computer skills and ability to learn practice management software.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Basic computer skills

Education

High school diploma or GED

Tools

Practice management software

Job description

PetVet Care Centers’ Sun Valley Animal Center is seeking a Care Coordinator (Veterinary Receptionist) to join our team in Sun Valley, Idaho. The role focuses on delivering superior care and exceptional service while providing administrative and front-desk support to the hospital.

The position emphasizes customer service, managing appointments, data entry, and basic medical safety for pets and owners, with opportunities for growth in a collaborative, pet-loving environment.