Pet Care Concierge & Front Desk Specialist

VCA Animal Hospitals; Langhorne (Bucks County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee pet discounts

Job summary

VCA Delaware Valley Animal Hospital in Langhorne, PA is seeking a part-time experienced Client Service Representative to join our team. The CSR handles busy phones, greets clients, and guides their pets to exam rooms, delivering friendly, professional service.

Experience in a veterinary clinic is preferred but not required; the ideal candidate is personable and capable in a fast-paced setting. Schedule includes days and evenings with alternating Saturdays and no Sundays.

Qualifications

• Experience in a veterinary clinic is preferred, but not necessary.
• Ability to handle busy phones and interact with clients.
• Schedule will be a combination of days and evenings, and every other Saturday; no Sundays.

Responsibilities

• Greet visitors and answer phones; guide clients and their pets to exam rooms.
• Schedule and confirm appointments.
• Place outbound calls for follow-ups and outreach to clients.
• Explain and process fees for products and services, including prescriptions.
• Recommend and obtain products and services for clients and pets.
• Provide information about products, services, and basic pet care.
• Maintain medical records, charts, and correspondence.
• Keep the hospital clean and organized inside and outside.

Skills

Customer service

Phone handling

Scheduling

Communication

Team player

Job description

VCA Delaware Valley Animal Hospital in Langhorne, PA is seeking a part-time experienced Client Service Representative to join our team. The CSR handles busy phones, greets clients, and guides their pets to exam rooms, delivering friendly, professional service.

Experience in a veterinary clinic is preferred but not required; the ideal candidate is personable and capable in a fast-paced setting. Schedule includes days and evenings with alternating Saturdays and no Sundays.