Pet Care Concierge: Elevate VIP Pet Parents

Destination Pet, LLC; Atlanta (GA); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Telehealth

401k

Pet Insurance

Résumé du poste

Destination Pet LLC in Atlanta is seeking a Customer Service Representative for K9 Coach to greet pet parents and their pets, handle phone inquiries, and guide clients through the facility, promoting services and maintaining records.

The role emphasizes a people-first approach, staying professional under pressure, and ensuring a welcoming environment. Evening/weekend availability is required; pay starts at $15.00/hour DOE + tips with DailyPay.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Experience in customer service or retail is a plus.
• Solid communication skills across phone, in-person, and email.
• Familiarity with multi-line phones and computer systems.

Responsabilités

• Welcoming pet parents and their VIPs with a friendly, concierge-style approach.
• Answering phones and multitasking to assist customers.
• Touring new clients through the facility and selling services.
• Maintaining up-to-date vaccination records for safety.

Connaissances

People skills

Customer service

Communication

Multiline phones

Professionalism

Problem solving

High school diploma

1+ year experience

Formation

High school diploma or equivalent

Outils

Computer systems

Description du poste

Destination Pet LLC in Atlanta is seeking a Customer Service Representative for K9 Coach to greet pet parents and their pets, handle phone inquiries, and guide clients through the facility, promoting services and maintaining records.

The role emphasizes a people-first approach, staying professional under pressure, and ensuring a welcoming environment. Evening/weekend availability is required; pay starts at $15.00/hour DOE + tips with DailyPay.