Pet Care Concierge & Customer Support

Destination Pet, LLC; Indianapolis (IN); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet, LLC in Indianapolis, IN is seeking a friendly Customer Service Representative to greet pet parents, answer phones, and guide visitors through our pet-care facility.

You will manage check-ins/check-outs, handle payments, and upsell services while maintaining a welcoming lobby and keeping accurate records. Evening, weekend, and holiday availability is required to support our busy pack.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Strong communication and multitasking skills.

Responsibilities

• Greet pet parents and VIPs with a welcoming, concierge-like attitude.
• Answer phones and multitask in a fast-paced environment.
• Tour clients through the facility and upsell services.
• Maintain up-to-date vaccination files for safety.

Skills

Customer service

Communication

Multitasking

Phone handling

Problem solving

Education

High school diploma or equivalent

Tools

CRM systems

POS systems

Job description

Destination Pet, LLC in Indianapolis, IN is seeking a friendly Customer Service Representative to greet pet parents, answer phones, and guide visitors through our pet-care facility.

You will manage check-ins/check-outs, handle payments, and upsell services while maintaining a welcoming lobby and keeping accurate records. Evening, weekend, and holiday availability is required to support our busy pack.