Pet Care Concierge: Client Flow & Experience

A Caring Doctor (North Carolina), P.C.; Cornelius (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plans (401k)

Student Debt Relief

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

FSA

HSA

Parental Leave

Continuing Education Allowance

Backup Care

Fertility Support

Pet Wellness Plans

Commuter Benefits

Job summary

Banfield Pet Hospital in Cornelius, NC is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and maximize the productivity of the veterinary medical team. You will welcome clients and their companions with a friendly, efficient approach and educate them about pet health and wellness plans.

In this role you will assist with patient records, scheduling, invoices and dispensing prescriptions, while supporting a warm, professional environment that

Responsibilities

• Promote hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
• Provide professional, efficient and exceptional service at all times, including welcoming clients and pets and educating them about pet health.
• Assist clients with documentation, entering pet information and history, and ensuring prompt service; dispense prescriptions and schedule future appointments.

Job description

Banfield Pet Hospital in Cornelius, NC is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and maximize the productivity of the veterinary medical team. You will welcome clients and their companions with a friendly, efficient approach and educate them about pet health and wellness plans.

In this role you will assist with patient records, scheduling, invoices and dispensing prescriptions, while supporting a warm, professional environment that