Pet Care Concierge & Client Experience Lead

NVA; Sioux Falls (SD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Paid time off

Job summary

Abqpetcarehospital is seeking a Client Services Representative in Sioux Falls, South Dakota. This role is essential for client interactions, requiring outstanding communication skills and the ability to multitask in a fast-paced environment. Candidates should have a high school diploma, strong empathy, and ideally prior service experience in veterinary or medical settings. Benefits include health insurance, 401k with employer match, and paid time off. Join a team dedicated to compassionate care and client satisfaction.

Qualifications

• Comfortable working in a fast-paced, team-oriented environment.
• Prior experience in veterinary or medical client service preferred.
• Passionate about animal well-being.

Responsibilities

• Greet clients and pets with warmth and empathy.
• Manage appointment scheduling to support hospital flow.
• Process payments and maintain client records accurately.
• Support team members during emergency situations.

Skills

Strong communication skills

Ability to multitask

Empathy

Client service experience

Organizational skills

Education

High school diploma or GED

Bachelor's degree preferred

Tools

AVImark

Job description

Abqpetcarehospital is seeking a Client Services Representative in Sioux Falls, South Dakota. This role is essential for client interactions, requiring outstanding communication skills and the ability to multitask in a fast-paced environment. Candidates should have a high school diploma, strong empathy, and ideally prior service experience in veterinary or medical settings. Benefits include health insurance, 401k with employer match, and paid time off. Join a team dedicated to compassionate care and client satisfaction.