Veterinary Front Desk & Client Care Specialist

Abqpetcarehospital; Purcellville (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life Insurance

401(k) plan

Paid Vacation

Paid Holidays

Career Growth Opportunities

In‑house Training

Job summary

Abqpetcarehospital in Purcellville, Virginia is seeking a Client Service Representative (CSR) who will be the first point of contact for clients, taking calls and managing patient files. The role requires 3+ years of customer service experience and a high school diploma. Benefits include medical, dental, vision insurance, and 401(k) plan. Ideal candidates should excel in communication and be able to work flexible shifts including weekends and holidays. A love for pets is essential.

Qualifications

• 3+ years of customer service experience, preferably in a veterinary hospital.
• Excellent written and verbal communication skills in English.
• Ability to work all shifts, including weekends and holidays.

Responsibilities

• Answer telephones and greet clients in a professional manner.
• Prepare and maintain patient files and health certificates.
• Communicate estimates and treatment plans compassionately.

Skills

Customer service experience

Communication skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Impromed

Job description

Abqpetcarehospital in Purcellville, Virginia is seeking a Client Service Representative (CSR) who will be the first point of contact for clients, taking calls and managing patient files. The role requires 3+ years of customer service experience and a high school diploma. Benefits include medical, dental, vision insurance, and 401(k) plan. Ideal candidates should excel in communication and be able to work flexible shifts including weekends and holidays. A love for pets is essential.