Pet Care Concierge & Client Experience Lead

Carevet; Jacksonville (FL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Best-in-class medical, vision, and aym

Revenue sharing program

Growth opportunities

Job summary

Forever Vets Animal Hospital at Tinseltown is seeking a Veterinary Receptionist to greet clients, manage appointments, process payments, and support doctors and staff. The role emphasizes friendly client service, efficient data entry, and accurate record-keeping.

This position requires strong organizational skills, comfort with technology, and teamwork. Full-time benefits include medical, vision, and dental coverage, with opportunities for growth within the hospital.

Qualifications

• High School Diploma or relevant education and work experience.
• Customer Service.
• Organizational Skills.
• Tech Savvy.
• Team oriented.

Responsibilities

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments.
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff.
• Handle incoming and outgoing mail and email.
• Update and file patient charts.
• Enter data into computerized billing program.
• Retrieve prescriptions.
• Assist with pet supply purchases such as food, supplements, and grooming items.
• Maintain the cleanliness of waiting room.
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods.
• Retail sales.

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Education

High School Diploma or relevant education and work experience

Job description

Forever Vets Animal Hospital at Tinseltown is seeking a Veterinary Receptionist to greet clients, manage appointments, process payments, and support doctors and staff. The role emphasizes friendly client service, efficient data entry, and accurate record-keeping.

This position requires strong organizational skills, comfort with technology, and teamwork. Full-time benefits include medical, vision, and dental coverage, with opportunities for growth within the hospital.