Pet Care Client Services Specialist (Part-Time)

Pet Services of Washington, P.S.; United States; On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical, dental, vision

Paid vacation

401(k)

Pet care discounts

Job summary

VCA Animal Hospitals is seeking a personable Part-Time Client Service Representative to join the team. The CSR will greet clients, manage appointments, process payments, and provide guidance on pet care while delivering exceptional service.

Starting at $16.00 per hour, pay is commensurate with experience. The role emphasizes a professional, client-focused approach and a commitment to animal well-being.

Qualifications

• Experience in client service, preferably in veterinary or healthcare settings.
• Excellent communication and interpersonal skills.
• Ability to explain services and fees clearly to clients.

Responsibilities

• Greet visitors and guide clients and pets to exam rooms.
• Schedule and confirm appointments.
• Place outbound follow-up calls to clients.
• Present and explain fees, and process payments.
• Recommend products and services including prescriptions.
• Educate clients on general pet care and husbandry.

Skills

Customer service

Scheduling

Telephone handling

Payment processing

Product recommendations

Pet care knowledge

Job description

VCA Animal Hospitals is seeking a personable Part-Time Client Service Representative to join the team. The CSR will greet clients, manage appointments, process payments, and provide guidance on pet care while delivering exceptional service.

Starting at $16.00 per hour, pay is commensurate with experience. The role emphasizes a professional, client-focused approach and a commitment to animal well-being.