Part-Time Pet Care Client Service Specialist

VCA Animal Hospitals, Inc; Sylvania (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical/dental/vision insurance

Paid vacation (FT only)

401(k) plan

Pet care discounts

Job summary

VCA Animal Hospitals, Inc. is seeking an experienced Part-Time Client Service Representative to join our team. The CSR will be the face of the practice, handling greeting, scheduling, payments, product/service recommendations, and client education for pets and their owners.

The role emphasizes excellent customer service, professional interaction, and accurate record-keeping in a busy veterinary setting. Benefits include medical/dental/vision and 401(k) options, with paid vacation for full-time

Qualifications

• Excellent customer service skills.
• Ability to greet visitors and guide clients and their pets to exam rooms.
• Strong communication and multi-tasking abilities.

Responsibilities

• Greet visitors, answer phones, and guide clients and pets to exam rooms.
• Schedule and confirm appointments.
• Place outbound follow-up calls and reach out to prospective clients.
• Explain fees and process payments.
• Recommend and obtain products and services, including prescriptions.
• Educate clients on pet care and basic husbandry.
• Maintain medical records and hospital documentation.
• Keep the facility neat and clean at all times.

Skills

Customer service

Appointment scheduling

Payment processing

Client communication

Job description

VCA Animal Hospitals, Inc. is seeking an experienced Part-Time Client Service Representative to join our team. The CSR will be the face of the practice, handling greeting, scheduling, payments, product/service recommendations, and client education for pets and their owners.

The role emphasizes excellent customer service, professional interaction, and accurate record-keeping in a busy veterinary setting. Benefits include medical/dental/vision and 401(k) options, with paid vacation for full-time