Pet Care Client Services Coordinator

A Caring Doctor (Minnesota), P.A.; Evansville (IN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

Paid time off

Job summary

Banfield Pet Hospital in Evansville area seeks a Client Service Coordinator to drive client and pet flow and maximize the veterinary team's productivity. You will ensure clear communication, welcome clients, and educate them about preventive care and wellness plans.

The role emphasizes outstanding client service, strong organizational skills, and the ability to work in a busy hospital, including potential weekends and evenings. Training provided.

Qualifications

• Strong client service orientation and ability to educate clients about pet health.
• Excellent written and verbal communication with fluency in English.
• Organized, able to multi-task, and maintain accuracy in documentation.

Responsibilities

• Drive the flow of clients and pets through the hospital to maximize productivity.
• Provide professional, efficient, and exceptional service at all times.
• Educate clients about wellness plans, preventive care, and hospital services.
• Assist clients with documentation, check-in, and scheduling.
• Maintain accurate balances and perform opening/closing procedures.

Skills

Client service excellence

Communication skills

Multitasking

Fluent English

Team collaboration

Education

High School Diploma or equivalent

Job description

Banfield Pet Hospital in Evansville area seeks a Client Service Coordinator to drive client and pet flow and maximize the veterinary team's productivity. You will ensure clear communication, welcome clients, and educate them about preventive care and wellness plans.

The role emphasizes outstanding client service, strong organizational skills, and the ability to work in a busy hospital, including potential weekends and evenings. Training provided.