Pet Care Client Experience Coordinator

Banfield Pet Hospital; Westminster (CO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan

Paid time off

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, support the veterinary team, and deliver welcoming, efficient service. You will educate clients, promote wellness plans, and coordinate care with accuracy and professionalism.

The role requires excellent communication, the ability to multi-task in a busy hospital, and a commitment to providing exceptional client experiences. Weekend/evening hours are possible as part of the schedule.

Qualifications

• Fluent English communication and strong customer service focus.
• Ability to multi-task and manage client flow in a busy hospital.
• Excellent written and verbal communication with clients and team.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Promote hospital services and schedule appointments.
• Educate clients about wellness plans and pet health needs.
• Provide friendly, efficient service and accurate documentation.

Skills

Customer service

Communication skills

Multitasking

Professionalism

Team collaboration

Education

High School Diploma or equivalent

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, support the veterinary team, and deliver welcoming, efficient service. You will educate clients, promote wellness plans, and coordinate care with accuracy and professionalism.

The role requires excellent communication, the ability to multi-task in a busy hospital, and a commitment to providing exceptional client experiences. Weekend/evening hours are possible as part of the schedule.