Pet Care Client Service Rep — Flexible Hours & Telehealth

Destination Pet; Arlington (TN); Hybrid; USD 18,000 - 21,000; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Employee discounts

Job summary

BrownDog Lodge Veterinary Clinic in Arlington, TN is seeking a Customer Service Representative with flexible working hours. You will be the first point of contact, handling calls, emails, appointments, and payments while upholding patient confidentiality and excellent service.

This part-time role fits a team-focused environment and offers telehealth-related duties and benefits. Key responsibilities include welcoming clients, coordinating schedules, processing payments, and collaborating with

Qualifications

• Previous experience in a client service role (veterinary or healthcare preferred).
• Strong communication, interpersonal, and organizational skills.
• Proficiency with computers and practice management software.

Responsibilities

• Welcome clients and patients warmly and professionally.
• Answer calls and emails promptly with accurate information.
• Manage appointment scheduling and client flow.
• Process payments and maintain client/patient records.
• Collaborate with veterinarians and staff to support patient care.
• Handle client concerns with discretion and problem-solving.

Skills

Communication skills

Multitasking

Professionalism

Education

Experience in customer service or veterinary/healthcare

Tools

Practice management software

Job description

BrownDog Lodge Veterinary Clinic in Arlington, TN is seeking a Customer Service Representative with flexible working hours. You will be the first point of contact, handling calls, emails, appointments, and payments while upholding patient confidentiality and excellent service.

This part-time role fits a team-focused environment and offers telehealth-related duties and benefits. Key responsibilities include welcoming clients, coordinating schedules, processing payments, and collaborating with