Pet Care Client Service Coordinator — Elevate Pet Care

Medical Management International, Inc.; Northglenn (CO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Student Debt Relief Program

Paid Time Off and Holidays

Mental Health Resources

Company-Paid Disability

Health Savings Account

Three Free Optimum Wellness Plans for

Exclusive Discounts

Commuter Benefits

Job summary

Banfield Pet Hospital in the United States seeks a Client Service Coordinator to drive the flow of clients and pets, educate clients on wellness plans, and support a productive veterinary team. You will manage documentation, appointments, and invoicing with a friendly, professional approach.

The role emphasizes excellent client communication, computer literacy, and the ability to multi-task in a fast-paced hospital setting.

Qualifications

• High School Diploma or equivalent required or preferred.
• One year of related customer service experience preferred.
• Medical background or familiarity with veterinary terms is a plus.
• Includes strong oral and written communication in English.

Responsibilities

• Drive the flow of clients and pets through the hospital to maximize productivity.
• Educate clients about Optimum Wellness Plans and preventive care.
• Assist with documentation, history entry, and scheduling of appointments.
• Process invoices, dispense prescriptions, and provide retail guidance.
• Support a welcoming, efficient, and accurate client service environment.

Skills

Customer service

Communication skills

Multitasking

English fluency

Computer skills

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

Banfield Pet Hospital in the United States seeks a Client Service Coordinator to drive the flow of clients and pets, educate clients on wellness plans, and support a productive veterinary team. You will manage documentation, appointments, and invoicing with a friendly, professional approach.

The role emphasizes excellent client communication, computer literacy, and the ability to multi-task in a fast-paced hospital setting.