Pet Care Client Experience Lead

VCA Inc.; Saint Louis Park (MN); On-site; USD 22,262 - 28,461; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

401(k) and Roth retirement plans

Paid time off and holidays

Job summary

VCA Inc. in Saint Louis Park is seeking a Client Service Coordinator who will ensure the smooth flow of clients and pets through the hospital. This role involves exceptional communication, client education, and managing financial transactions. Ideal candidates possess strong leadership skills and a background in customer service.

The position offers comprehensive benefits, including medical, dental, and vision insurance, along with paid time off. Join a committed team dedicated to providing quality care for pets.

Qualifications

• 1 year of related customer service experience preferred.
• Medical background with medical terminology training is preferred.
• Ability to multi-task with strong organizational skills.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Promote hospital services and provide exceptional client care.
• Manage finances and maintain accurate balances.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Time Management

Education

High school diploma or equivalent

Tools

Microsoft Office

Specialized software

Job description

VCA Inc. in Saint Louis Park is seeking a Client Service Coordinator who will ensure the smooth flow of clients and pets through the hospital. This role involves exceptional communication, client education, and managing financial transactions. Ideal candidates possess strong leadership skills and a background in customer service.

The position offers comprehensive benefits, including medical, dental, and vision insurance, along with paid time off. Join a committed team dedicated to providing quality care for pets.