Pet Care Concierge & Client Services Lead

VCA Inc.; Town and Country (MO); On-site; USD 21,201 - 27,097; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous 401(k) and Roth retirement plans

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

VCA Inc. is seeking a Client Service Coordinator in Town and Country, Missouri. This role is essential in ensuring a welcoming and efficient service for clients and their pets. Responsibilities include coordinating client flow, managing appointments, and providing exceptional customer service.

The ideal candidate will possess strong communication and organizational skills, a high school diploma, and some experience in customer service. VCA offers competitive pay ranging from $15.39 to $19.67 per hour based on skills and experience.

Qualifications

• Must be at least 18 years old.
• One year related experience required; customer service preferred.
• Medical background preferred with medical terminology training.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Actively recruit new clients and promote hospital services.
• Manage finances and maintain accurate balances.

Skills

Client Service Skills

Communication Skills

Organizational Ability

Problem Solving Skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

VCA Inc. is seeking a Client Service Coordinator in Town and Country, Missouri. This role is essential in ensuring a welcoming and efficient service for clients and their pets. Responsibilities include coordinating client flow, managing appointments, and providing exceptional customer service.

The ideal candidate will possess strong communication and organizational skills, a high school diploma, and some experience in customer service. VCA offers competitive pay ranging from $15.39 to $19.67 per hour based on skills and experience.