Pet Care Client Experience Coordinator

VCA Inc.; Colma (CA); On-site; USD 26,505 - 33,875; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth) with company match

Paid Time Off and Holidays

Flexible Spending Accounts (FSA)

Job summary

VCA Inc. is seeking a Client Service Coordinator in Colma, California. In this role, you will be instrumental in managing client and pet flow, promoting hospital services, and providing exceptional care to ensure a welcoming environment for all clients.

The ideal candidate will demonstrate strong communication skills and have the ability to multitask effectively. You will be responsible for educating clients about their pets' health and maximizing the productivity of our veterinary team.

Qualifications

• Ability to multi-task and manage multiple tasks simultaneously.
• Fluent in English with strong written and verbal communication skills.
• Demonstrates strong organizational ability.

Responsibilities

• Drive client and pet flow through the hospital.
• Maximize productivity of the veterinary medical team.
• Educate clients about pets' health and wellness plans.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Time Management

Job description

VCA Inc. is seeking a Client Service Coordinator in Colma, California. In this role, you will be instrumental in managing client and pet flow, promoting hospital services, and providing exceptional care to ensure a welcoming environment for all clients.

The ideal candidate will demonstrate strong communication skills and have the ability to multitask effectively. You will be responsible for educating clients about their pets' health and maximizing the productivity of our veterinary team.