Wellness & Client Experience Coordinator

VCA Inc.; Dublin (CA); On-site; USD 26,505 - 33,875; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous 401(k) and Roth retirement plans

Paid time off and holidays

Continuing education allowance

Job summary

VCA Inc. in Dublin, California is seeking a Client Service Coordinator to drive client and pet flow, provide exceptional service, and manage documentation. Responsibilities include recruiting new clients, educating them about services, and maximizing hospital productivity.

This position requires strong communication skills, a high school diploma, and 1 year of customer service experience. Comprehensive medical, dental, and vision insurance, along with various benefits, are offered.

Qualifications

• 1 year of related experience, preferably in customer service.
• Ability to communicate fluently in English.
• Strong organizational and problem-solving skills.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize the number of pets seen by the hospital team.
• Recruit new clients by promoting hospital services.

Skills

Leadership

Client Service Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

VCA Inc. in Dublin, California is seeking a Client Service Coordinator to drive client and pet flow, provide exceptional service, and manage documentation. Responsibilities include recruiting new clients, educating them about services, and maximizing hospital productivity.

This position requires strong communication skills, a high school diploma, and 1 year of customer service experience. Comprehensive medical, dental, and vision insurance, along with various benefits, are offered.