Pet Care Appointment Specialist

WellHaven Pet Health Hazel Dell; Vancouver (WA); Vor Ort; USD 26.000 - 33.000; Vollzeit

Zusammenfassung

WellHaven Pet Health – Hazel Dell seeks a friendly receptionist to create a welcoming first impression for clients and their pets. You will convert calls into booked appointments and support the client scheduling process to ensure access to care.

The role requires strong customer service, multi-tasking, and basic computer skills; veterinary experience is a plus. Onsite hospital environment with flexible shifts is offered.

Qualifikationen

• High School Diploma or equivalent required.
• 1+ years of customer service experience; front desk or call center preferred.
• Comfort with basic computer tasks, typing, and email.
• Veterinary experience is a plus but not required.

Aufgaben

• Greet clients and patients warmly to create a welcoming first impression.
• Convert incoming calls into scheduled appointments and manage the calendar.
• Promote care plans and preventive services during calls or visits.
• Handle cashier duties and daily cash reconciliation with accuracy.
• Maintain accurate patient records and coordinate with veterinary staff.

Kenntnisse

Customer service

Phone etiquette

Multitasking

Communication

Typing speed 40wpm+

Ausbildung

High School Diploma

Tools

MS Office (Word, Excel)

Scheduling systems (PIMs)

Jobbeschreibung

WellHaven Pet Health – Hazel Dell seeks a friendly receptionist to create a welcoming first impression for clients and their pets. You will convert calls into booked appointments and support the client scheduling process to ensure access to care.

The role requires strong customer service, multi-tasking, and basic computer skills; veterinary experience is a plus. Onsite hospital environment with flexible shifts is offered.