Pet Care Appointment Concierge

WellHaven; Renton (WA); On-site; USD 30,000 - 33,000; Full time

Job summary

WellHaven is seeking a Receptionist at our Renton hospital to be the first point of contact for clients. You will convert calls into appointments, greet clients, and manage scheduling with empathy. This role supports patient flow, preventive care education, and client loyalty in a busy veterinary setting.

Prior front-desk experience is preferred; familiarity with computers and MS Office is a plus. Join a culture focused on growth, mentorship, and teamwork, with weekend/evening shifts and a

Qualifications

• High School Diploma or equivalent.
• 1+ year of customer service experience.
• Experience with computers (typing, email, MS Office).

Responsibilities

• Convert incoming client calls into scheduled appointments.
• Greet clients and patients warmly to create a welcoming first impression.
• Manage calls and scheduling to ensure optimal veterinary care access.

Skills

Customer service

Phone etiquette

Multitasking

Computer literacy

Education

High School Diploma or equivalent

Tools

MS Office

PIMs scheduling

Job description

WellHaven is seeking a Receptionist at our Renton hospital to be the first point of contact for clients. You will convert calls into appointments, greet clients, and manage scheduling with empathy. This role supports patient flow, preventive care education, and client loyalty in a busy veterinary setting.

Prior front-desk experience is preferred; familiarity with computers and MS Office is a plus. Join a culture focused on growth, mentorship, and teamwork, with weekend/evening shifts and a