Pest Operations Routing Specialist

JP McHale Pest Management, Inc.; New York, Northern (NY, KY); Hybrid; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Weekly pay

Eight paid holidays

Paid Time Off

Referral bonuses

Job summary

JP McHale Pest Management, Inc. is seeking a Router at our Buchanan, NY location. The role focuses on efficient routing of Pest Technicians’ daily schedules and ensuring seamless communication between customers, technicians, and departments.

You will work with customer service and operations to improve routing efficiency and act as the PestPac routing expert. The ideal candidate has at least 2 years of administrative experience, strong organizational and communication skills, and proficiency

Qualifications

• Associate’s degree preferred.
• Minimum of 2 years of administrative experience in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with ability to manage multiple tasks and prioritize.
• Excellent written and verbal communication skills.

Responsibilities

• Organize routes efficiently based on Technician Service jobs.
• Make a large volume of calls to internal and external customers.
• Confirm appointments for same day and next day pest services.
• Route jobs using geographic knowledge and company systems.
• Input emergency and prescheduled jobs in real time.
• Support the customer experience and resolve issues with teams.
• Complete work order summaries and records.
• Prioritize jobs and maintain safety policies.

Skills

Organizational skills

Written and verbal communication

Customer service

Confidentiality

Problem solving

Multitasking

Education

Associate’s degree

Tools

Microsoft Office Suite

PestPac routing

Job description

JP McHale Pest Management, Inc. is seeking a Router at our Buchanan, NY location. The role focuses on efficient routing of Pest Technicians’ daily schedules and ensuring seamless communication between customers, technicians, and departments.

You will work with customer service and operations to improve routing efficiency and act as the PestPac routing expert. The ideal candidate has at least 2 years of administrative experience, strong organizational and communication skills, and proficiency