Routing Coordinator – Pest Tech Scheduling

Modern Pest Services; Village of Buchanan (NY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Company-paid life insurance

Weekly pay

401(k) plan with company match

Eight paid holidays

Paid Time Off

Team Member referral bonuses

Job summary

JP McHale Pest Management in Buchanan, NY, is seeking a Router to manage daily routing for Pest Technicians at the branch. You will coordinate between customers, technicians, and other departments to ensure efficient service.

Key duties include organizing routes, making calls to customers, confirming same-day and next-day appointments, and updating schedules in real time. Collaboration with branch managers and the contact center is essential.

Qualifications

• Associate’s degree preferred; minimum 2 years administrative experience.
• Proficiency in Word, Excel, PowerPoint, Outlook.
• Strong organizational skills with ability to manage multiple tasks and maintain confidentiality.

Responsibilities

• Organize routes efficiently based on technician locations and service jobs.
• Make a large volume of calls to internal and external customers.
• Confirm appointments for same-day and next-day pest services.
• Route jobs using geographic knowledge and PestPac routing.
• Collaborate with branches and departments to maximize efficiency.

Skills

Administrative experience

Communication skills

Organizational skills

Customer service

Discretion

Problem solving

Team collaboration

Education

Associate's degree preferred

Tools

Microsoft Office Suite

Job description

JP McHale Pest Management in Buchanan, NY, is seeking a Router to manage daily routing for Pest Technicians at the branch. You will coordinate between customers, technicians, and other departments to ensure efficient service.

Key duties include organizing routes, making calls to customers, confirming same-day and next-day appointments, and updating schedules in real time. Collaboration with branch managers and the contact center is essential.