Pest Control Service Manager — Lead Field Team & Growth

The Shield Companies; Houston (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental and vision benefits

401(k) with company match

Paid holidays

Job summary

EcoShield Pest Solutions is seeking a Service Manager to lead Field Managers and Technicians, drive service quality, and foster growth. You will hire, train, and coach a high-performing team dedicated to exceptional customer experience and safety.

The role emphasizes field coaching, route optimization, budgeting, and maintaining regulatory compliance while promoting a strong safety culture. A hands-on leader with pest control experience is preferred.

Qualifications

• 2+ years of pest control experience and previous management experience preferred.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history.

Responsibilities

• Recruit, onboard, train, coach, and develop Service Technicians to support team performance, employee engagement, and goals.
• Provide ongoing field coaching, performance feedback, and accountability to ensure service quality and customer experience.
• Monitor operation performance including route efficiency, service completion, and customer retention to identify opportunities for improvement.
• Support field operations by running service routes, auditing tickets, and assisting with incident reporting and budgeting.
• Make day-to-day operational decisions related to service delivery, scheduling, customer escalations, and resource allocation.

Skills

Pest control

Management experience

Driver's license

Education

High School Diploma or GED

Job description

EcoShield Pest Solutions is seeking a Service Manager to lead Field Managers and Technicians, drive service quality, and foster growth. You will hire, train, and coach a high-performing team dedicated to exceptional customer experience and safety.

The role emphasizes field coaching, route optimization, budgeting, and maintaining regulatory compliance while promoting a strong safety culture. A hands-on leader with pest control experience is preferred.