Pest Services Operations & Growth Manager

EcoShield Pest Solutions; Geneva (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Weekly Pay

Paid sick and vacation

10 company-paid holidays

Comprehensive benefits

401(k) with matching

Employee Assistance Program

Discounted pest control services

Job summary

EcoShield Pest Solutions is seeking a Service Manager of Additional Services to lead a team of technicians delivering specialty pest solutions including termite control, mosquito treatments, wildlife removal, and insulation services. This role focuses on training, quality assurance, and operational oversight to ensure an outstanding customer experience and revenue growth.

The ideal candidate will have pest control and management experience, a valid driver’s license, and a willingness to obtain

Qualifications

• 1+ years of pest control experience and previous management experience preferred.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of this role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).
• High School Diploma or GED, preferred

Responsibilities

• Develop and grow Additional Service Technicians through onboarding support, structured field training, and performance management.
• Ensure service quality, safety, and compliance through ride-alongs, ticket audits, equipment inspections, and adherence to company and regulatory standards.
• Own the customer experience by resolving service issues, auditing accounts, reviewing feedback, and coaching technicians to improve satisfaction.
• Support revenue growth by identifying service opportunities, reinforcing sales assist behaviors, and partnering with Sales, Field Managers, and the General Manager.
• Oversee operational efficiency including inventory, equipment, routing, GPS data, and service effectiveness.
• Provide field support by completing routes as needed and responding to urgent or high-priority service requests.

Skills

Pest control

Management experience

Education

High School Diploma or GED

Job description

EcoShield Pest Solutions is seeking a Service Manager of Additional Services to lead a team of technicians delivering specialty pest solutions including termite control, mosquito treatments, wildlife removal, and insulation services. This role focuses on training, quality assurance, and operational oversight to ensure an outstanding customer experience and revenue growth.

The ideal candidate will have pest control and management experience, a valid driver’s license, and a willingness to obtain