Field Service Manager – Lead a High-Performance Pest Team

The Shield Co Management, LLC; United States; On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay

Paid time off

Comprehensive benefits

401(k) with match

Employee Assistance Program

Discounted pest control services

Job summary

EcoShield Pest Solutions is seeking a Service Manager to lead Field Managers and Technicians in delivering reliable pest control services. You will hire, train, and coach a high-performing team focused on exceptional customer experience and growth opportunities.

You will oversee route performance, safety, and service quality, while coordinating with Sales and Field Staff to ensure efficient daily operations and strong customer retention.

Qualifications

• 2+ years pest control experience and prior management experience preferred.
• Must be 21+ and have a valid driver’s license with 3+ years of driving history.
• Earn and maintain state-required pest control licensing if applicable (provided).
• HS Diploma or GED required.

Responsibilities

• Recruit, onboard, train, coach, and develop Service Technicians to support team performance.
• Provide ongoing field coaching and accountability to meet service quality and safety expectations.
• Monitor route efficiency, service quality, and customer retention to drive growth.
• Support operations by running service routes, auditing tickets, and managing expenses.
• Make day-to-day decisions on service delivery and resource allocation within guidelines.
• Promote adherence to safety standards and regulatory requirements.

Skills

Leadership

Coaching

Hiring

Training

Education

High School Diploma or GED

Job description

EcoShield Pest Solutions is seeking a Service Manager to lead Field Managers and Technicians in delivering reliable pest control services. You will hire, train, and coach a high-performing team focused on exceptional customer experience and growth opportunities.

You will oversee route performance, safety, and service quality, while coordinating with Sales and Field Staff to ensure efficient daily operations and strong customer retention.