Personnel Management Analyst

State of California; California (MO); Hybrid; USD 46,000 - 75,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

The Employment Development Department's Workforce Services Branch seeks an Analyst to support over 1,100 employees across 60 offices statewide. The role includes consulting with leaders on hiring, leadership development, performance reporting, and process improvement, with emphasis on prevention and data-based decisions.

The position offers a hybrid schedule with telework options. Strong research, communication, and problem-solving skills are essential, along with developing training materials

Qualifications

• Be reliable, dependable and able to work in a fast-paced environment.
• Ability to interpret policies and provide recommendations.
• Strong written and verbal communication and organizational skills.
• Experience with MS Office Suite (Word, Excel, Access…).
• Ability to work with diverse teams and stakeholders.
• Willingness to coach managers and develop training materials.
• Ability to work independently, in person or telework.

Responsibilities

• Research personnel issues, interpret policies and procedures.
• Review information, identify concerns and provide management with recommendations.
• Develop training materials and lead or participate in process-improvement projects.
• Coordinate with leaders, offices, and HR services on personnel matters.

Skills

MS Office Suite

Communication skills

Research skills

Problem-solving

Job description

Job Posting:Personnel Management Analyst

Employment Development Department

JC-533483 -

JC-533483 - Personnel Management Analyst ANALYST I

$3,861.00 - $6,276.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/5/2026

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The EDD Workforce Services Branch (WSB) is seeking an Analyst to join the Performance Management and Development Unit (PMDU) within the Deputy Director's Office. The Analyst will provide personnel support to more than 1,100 employees in over 60 offices statewide. Work includes consulting and providing direction to organizational leaders regarding: hiring support, leadership development support, progressive discipline support with an emphasis on prevention, performance reporting, developing educational tools and resources, implementing special projects, liaising with the EDD Human Resources Services Division, and other personnel matters.

The Analyst will work with WSB employees, managers, and leadership to research personnel issues, interpret policies and procedures, review information and documentation, identify concerns, and provide recommendations. The position will also develop training materials and resources and lead or participate in projects, workgroups, training, and process improvement efforts. This is an established position with existing processes, resources, and experienced leadership, with opportunities to improve processes and develop new tools. The primary customers are WSB managers and leadership, and the work requires strong communication, research, organization, and problem-solving skills. The position requires strong communication, research, and investigative problem-solving skills. The Analyst will review personnel information and data, research policies and procedures, identify trends or concerns, and provide information and recommendations to management.

About WSB: The Workforce Services Branch (WSB) supports EDD's goals by connecting our customers to a comprehensive range of employment and training services in partnership with state and local agencies and organizations through numerous America's Job Center of California locations. To foster active collaboration with our employees and customers while promoting work/life balance for our teams, WSB's Central Office offers a hybrid workforce environment with some telework and flexible scheduling options. And as a state employee, you will potentially have access to excellent medical, dental, and vision insurance, retirement and savings plans, the Employee Assistance Program and more! In addition to these benefits, you'll receive regular paid leave, Professional Development Days, a Personal Holiday and paid State Holidays, as well as potential annual raises. Seethe California State Employee Benefits Summary for more information.

Join our team to improve the lives of Californians!

The WSB Mission: "The Workforce Services Branch empowers Californians to succeed by delivering innovative, people-first services that create pathways to employment opportunities. As an essential entry point into California's workforce, we connect individuals, teams, and partners to resources, programs and they need to build careers and strengthen communities."

The WSB Vision: "The Workforce Services Branch believes every Californian deserves the opportunity to thrive through meaningful work where people, businesses and communities grow stronger together."

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

The incumbent works in an office setting located at 1416 9th Street, Sacramento, CA 95814, that is air conditioned and located in a high-rise building with elevator access. The work is performed in a cubicle or office with natural and artificial lighting. The position is eligible for a hybrid telework schedule, with employees working remotely an average of one (1) day per week, based on operational needs and management approval. The position requires prolonged periods of sitting, frequent use of a computer and telephone, and occasional standing, walking, bending, and lifting of files or materials weighing up to 20 pounds.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• ANALYST I
• ANALYST II

ANALYST I $3,861.00 - $4,839.00A $4,181.00 - $5,233.00B $5,014.00 - $6,276.00C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Shall Consider:

ANALYST II

$6,031.00 - $7,547.00A

# of Positions:

1

Telework:

Hybrid

Job Type:

Permanent, Full Time

Work Shift:

8:00 a.m. - 5:00 p.m.

Work Week:

Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Be reliable, dependable, accountable and able to function in a fast-paced, changing environment.
• Have the ability to respond to and solve sensitive and/or complex issues with confidentiality, discretion and tact.
• Have the ability to respond to and manage multiple priorities and meet tight deadlines.
• Possess strong written and verbal communication skills as well as strong computer skills using MS Office Suite (Word, Excel, Access, etc) and organizational skills.
• Have the ability to work with a variety of people and organizations in a professional and courteous manner.
• Have the ability to "coach up" and provide feedback, recommendations and direction to managers at a higher classification.
• Have the ability to work independently in person or during telework.

DESIRABLE QUALIFICATIONS:

• Demonstrated ability to develop and maintain cooperative and collaborative relationships established on trust, discretion and credibility.
• Excellent verbal and written communication and presentation skills that change to meet the needs of the audience.
• Demonstrated ability developing, interpreting, and reviewing policies, procedures, regulations, etc.
• Proficiency with Microsoft Office Suite strong technical skills to create professional and technologically enhanced documents and projects.
• Ability to clearly and concisely communicate through writing, and/or experience or knowledge in developing written communications, newsletters, written guidance, policy, procedures and memoranda.
• Ability to exercise good judgment, work well under pressure, and meet deadlines.
• Excellent organizational and time management skills.
• Ability to develop and evaluate alternatives, analyze data, and present ideas and information effectively.
• Excellent conflict management skills, interpersonal skills, emotional intelligence, self-awareness and a passion to help others.
• Experience or knowledge in principles of personnel management, CalHR and SPB policy.

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.edd.ca.gov

EEO Officer [phone] [e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. To be considered for this position, candidates must submit a Statement of Qualifications (SOQ). Each answer will be evaluated separately. Please limit your response to no more than one page, using Calibri 11 point font size. Answer each question below in numerical order.(Applications without the inclusion of a SOQ, a SOQ that does not follow the required format, or use of references such as "see STD 678" will be regarded as incomplete and will not be reviewed for further consideration in the hiring process).

• Describe your experience with research, analysis, and attention to detail?
• How would you define excellent customer service and conflict management skills? Describe a situation where you had to use these skills and explain how were you successful.

The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.

The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).

The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "NotQualified."

ADDITIONAL DEPARTMENT INFORMATION

The Employment Development Department may require a new probation in accordance with applicable probationary period rules.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.