ANALYST IV

State of California; Sacramento (CA); Hybrid; USD 81,000 - 102,000; Full time

Job summary

The Employment Development Department is seeking an Analyst IV to lead Benefit Accuracy Measurement, Monitoring, Evaluation & Reporting (BAMMER) activities and serve as the department's expert for BAM analytical work and improper payment evaluation.

The role requires coordinating with federal partners, providing strategic guidance, and advising management on compliance, risk, and program improvements. Hybrid telework is available with California offices in Sacramento or Anaheim.

Qualifications

• Detailed knowledge of UI program processes and UI benefit claim and payment systems.
• Strong analytical, oral and written communication skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Adobe and SharePoint.
• Ability to multi-task, meet deadlines and adjust to changing priorities.
• Experience presenting to management and stakeholders.

Responsibilities

• Lead BAM analytical activities and improper payment evaluation as the Department's statewide authority.
• Consult with federal partners during BAM peer reviews and program evaluations.
• Provide policy interpretation guidance, risk evaluation, and strategic recommendations.
• Mentor staff and provide advanced technical guidance on BAM practices.

Job description

Job Posting: Benefit Accuracy Measurement Analyst

Employment Development Department

JC-533379

Benefit Accuracy Measurement Analyst
ANALYST IV

$7,276.00 - $9,107.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/4/2026

The Unemployment Insurance Support Division (UISD) is actively recruiting an Analyst IV to join the Benefit Accuracy Measurement Monitoring, Evaluation & Reporting (BAMMER) Unit. The analyst will serve as the expert and primary consultant for the Benefit Accuracy Measurement (BAM) program activities, improper payment analysis, and program evaluation. The incumbent is relied upon by management and stakeholders as a prime resource for expert consultation, strategic recommendations, and resolution of difficult program issues that have significant operational and compliance impacts.

The Analyst IV serves as the Department's lead subject matter expert and statewide authority for BAM analytical activities and improper payment evaluation. In this capacity, the incumbent functions as a federal liaison and represents the Department during U.S. Department of Labor BAM peer reviews, federal program evaluations, and other oversight activities. The position regularly communicates and consults with federal partners, management, and stakeholders regarding sensitive program findings, compliance concerns, and operational issues. The incumbent exercises a high degree of discretion and professional judgment when evaluating complex information, interpreting federal guidance, and recommending solutions to address identified risks and deficiencies.

The position participates in Integrated Claims Management System (ICMS) meetings and provides program governance by making recommendations and decisions related to BAM program activities, compliance requirements, reporting processes, and operational improvements. The Analyst IV frequently serves in a highly consultative role, advising management and stakeholders on policy interpretation, program risks, operational impacts, and recommended courses of action. The incumbent is often called upon to address unprecedented or highly sensitive issues where established guidance may be limited and where independent analysis and professional judgment are critical to achieving successful outcomes.

As the recognized authority in the program area, the Analyst IV teaches, mentors, and provides highly advanced technical guidance to staff and program partners regarding policies, procedures, analytical methodologies, and best practices. The incumbent serves as a trusted advisor and consultative resource to management by providing expert interpretation of program requirements, evaluating the impact of proposed changes, and recommending strategies to improve program performance and organizational effectiveness.

This position requires exceptional analytical and problem-solving skills, the ability to manage multiple high-priority assignments, and the capacity to effectively communicate complex and sensitive information to diverse audiences. Success in this role depends on the ability to exercise sound professional judgment, maintain confidentiality, develop innovative solutions to complex operational challenges, build collaborative relationships with internal and external stakeholders, and provide leadership that supports statewide program oversight, compliance, and continuous improvement.

Telework is currently available. Employees are required to report to their headquarters office. We will consider candidates from all parts of California. Employees are required to report to their designated headquarters office in Sacramento or Anaheim. Travel and accommodation expenses incurred while commuting to and from the assigned headquarters are the responsibility of the employee.

California Government Code Section 14200 requires employees to reside in California to telecommute. Travel and/or accommodation expenses to and from the assigned headquarters are the responsibility of the employee.

Position exists in Orange County or Sacramento County.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Due to operational needs, employees may be required at any given time to report to work at their regular EDD headquarters. Currently employees have a hybrid work schedule but may be required to work in the office per business needs.

Minimum Requirements

• ANALYST IV

Job Facts

• # of Positions: 1
• Work Location: United States
• Telework: Hybrid
• Job Type: Permanent, Full Time
• Work Shift: 8:00 a.m. - 5:00 p.m.
• Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Detailed knowledge of UI program processes, UI benefit claim and payment systems, state and federal UI laws.
• Strong analytical, oral and written communication skills desired.
• Excellent organizational skills, ability to multi-task, meet deadlines and adjust to changing priorities in a cooperative manner.
• Proficient with computers as required to use EDD software and input data in an efficient and effective manner.
• Proficiency in the use of Microsoft Word, Excel, PowerPoint, Outlook, Adobe and SharePoint.
• Good attendance and punctuality record.

Note: The above desirable qualifications must be addressed in the Statement of Qualifications.

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.edd.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Officer
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ or an SOQ submitted without following instructions may not receive further consideration and may be excluded from the hiring process.

In addition to the State Application (STD 678), applicants must submit a Statement of Qualifications (SOQ) describing, based on the desirable qualifications how their UI or comparable insurance experience, knowledge, and PC/software proficiency will help them succeed in this position.

The SOQ should be a narrative essay of no more than two pages in length and must not contain bullet points. Use Arial font size 12 and number each response. Resumes will not be accepted in place of the SOQ.

We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.

1. Describe your experience analyzing audit findings, improper payment trends, or quality review data to identify systemic issues affecting program accuracy and integrity related to an insurance program. What recommendations did you make, and what were the results?

2. Describe a situation where you represented your organization during a federal review, audit, peer review, or compliance assessment. How did you prepare, what issues arose, and what was the outcome?

3. Describe an insurance-related policy, procedure, form, reporting process, or operational practice that you improved. What innovative approach did you use and what impact did it have on program performance or compliance?

4. Describe a time when you provided highly consultative guidance to executive management, program leadership, or external stakeholders regarding a sensitive insurance, improper payment, or compliance issue. How did your recommendations influence decision-making?

5. Please provide a list of PC/Software programs that you are proficient at.

The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.

The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).

The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified".

ADDITIONAL DEPARTMENT INFORMATION

The Employment Development Department may require a new probation in accordance with applicable probationary period rules.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.