Personalized Tech Solutions Specialist

Apple Inc.; Santa Clarita (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical and dental coverage

Employee stock purchase plan

Tuition reimbursement

Job summary

Apple Inc. in Santa Clarita, CA seeks a Specialist to deliver an exceptional in-store experience, build brand loyalty, and help customers do what they love with Apple products and services.

You’ll stay up to date on Apple products, present tailored solutions, and educate customers on purchase options while supporting peers and contributing to an inclusive store culture. Flexibility for a schedule including nights and weekends is expected.

Qualifications

• Familiarity with Apple products and services.
• Ability to personalize solutions based on customer needs.
• Ability to work in a fast-paced retail environment supporting multiple customers.

Responsibilities

• Deliver excellent service to Apple customers by understanding their needs and presenting product options.
• Identify ownership opportunities and educate customers on relevant purchase options.
• Support peers by sharing knowledge about Apple products and services, and assist with ownership opportunities.
• Maintain accuracy and follow guidance; perform other tasks including customer service in other store areas.
• Contribute to an inclusive environment by respecting differences and learning from each other.

Skills

Product knowledge

Customer service

Communication

Teamwork

Job description

Apple Inc. in Santa Clarita, CA seeks a Specialist to deliver an exceptional in-store experience, build brand loyalty, and help customers do what they love with Apple products and services.

You’ll stay up to date on Apple products, present tailored solutions, and educate customers on purchase options while supporting peers and contributing to an inclusive store culture. Flexibility for a schedule including nights and weekends is expected.