Personal Training Manager: Lead Growth & Client Success

Crunch, LLC; Cranberry Township, Northern (Butler County, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Opportunity for advancement

Training & development

Wellness resources

Job summary

Crunch, LLC is seeking a Personal Training Manager to maximize participation in paid Personal Training Services and drive retention. You will lead the CrunchOne Kickoff, supervise delivery of training services, and own the client journey from signup through the first 90 days.

You will coach trainers, optimize schedules, and ensure high-quality programs backed by science while upholding Crunch standards across the club. CPR certification required, Bachelor’s preferred.

Qualifications

• Knowledge of Personal Training techniques and program design.
• Sales, communication, and rapport building skills.
• Knowledge of Crunch programs like VFP, dotFit, ABC/Datatrak, Crunch U, Styku.
• Able to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong leadership, interpersonal & communication skills.
• Friendly, enthusiastic and positive attitude with strong member service focus.

Responsibilities

• Selling directly by performing at least 50% of all CrunchOne Kickoffs.
• Coaching and guiding the personal trainer direct reports on selling.
• Managing schedules and directing resources as informed by KPI's.
• Ensure proper execution and communication of the Client Journey, especially first 90 days.
• Ensure trainers deliver high quality programs backed by a scientific rationale.
• Administer Personal Training Services, including tracking and progress reports.
• Hire, train, and manage performance of a team of Personal Trainers.
• Conduct meetings to review performance and guide toward goals.
• Maintain reports for clarity into business performance.

Skills

Personal Training

Sales

Communication

Leadership

Program design

Team coaching

Education

High School Diploma or GED

Bachelor’s Degree preferred

Current CPR

Tools

dotFit

ABC/Datatrak

Crunch U

Styku

VFP

Job description

Crunch, LLC is seeking a Personal Training Manager to maximize participation in paid Personal Training Services and drive retention. You will lead the CrunchOne Kickoff, supervise delivery of training services, and own the client journey from signup through the first 90 days.

You will coach trainers, optimize schedules, and ensure high-quality programs backed by science while upholding Crunch standards across the club. CPR certification required, Bachelor’s preferred.