Personal Training Manager: Grow Members & Lead Team

Crunch, LLC; Vernon (CT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Job summary

Crunch, LLC is seeking a Personal Training Manager to maximize participation in paid Personal Training Services and drive retention. You will lead kickoff sales, oversee training delivery, and own the client journey from onboarding through the first 90 days.

Responsibilities include coaching PT staff, managing schedules, ensuring high‑quality, scientifically backed programming, and maintaining performance reports. Strong leadership and a member‑service focus are essential.

Qualifications

• Knowledge of Personal Training techniques and program design.
• Sales, communication, and rapport building skills.
• Knowledge of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
• Muscle be able to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong leadership, interpersonal & communication skills.
• Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude.
• Possesses a strong member service focus.

Responsibilities

• Selling directly by performing at least 50% of all CrunchOne Kickoffs.
• Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell.
• Managing schedules and directing resources as informed by the various KPI’s.
• Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days.
• Ensure that all Personal Trainers are delivering high quality programs to their clients backed by a scientific rationale.
• Ensure accurate administration of Personal Training Services including dotFit usage, tracking, design, and reports.
• Hire, train, and manage the performance of a team of qualified Personal Trainers.
• Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance.
• Maintain reports and data for clarity into performance of the business.
• Communicate takeaways and plans for improvement to General Manager.

Skills

Personal Training techniques

Sales

Communication

Crunch programs

Leadership

Customer service focus

Education

High School Diploma or GED

Bachelor’s Degree preferred

Tools

dotFit program

VFP

Datatrak

Crunch U

Styku

Job description

Crunch, LLC is seeking a Personal Training Manager to maximize participation in paid Personal Training Services and drive retention. You will lead kickoff sales, oversee training delivery, and own the client journey from onboarding through the first 90 days.

Responsibilities include coaching PT staff, managing schedules, ensuring high‑quality, scientifically backed programming, and maintaining performance reports. Strong leadership and a member‑service focus are essential.