Personal Training Growth & Sales Manager

Crunch Fitness - Fitness Growth Capital; Sterling (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

Crunch Fitness - Fitness Growth Capital seeks a Personal Training Manager to maximize signups and retention of paid Personal Training Services. You will drive new client acquisition and retention through frontline selling and high-quality program delivery.

You will own the client journey, coach trainers, manage schedules and KPI-driven resources, and uphold company standards in appearance, punctuality, and customer service.

Qualifications

• Knowledge of Personal Training techniques and program design.
• Sales, communication, and rapport-building skills.
• Experience coaching/motivating groups.
• Bachelor's degree preferred; CPR certification current.

Responsibilities

• Sell directly by performing at least 50% of Kickoffs.
• Coach and guide trainers on selling.
• Manage schedules and allocate resources based on KPIs.
• Ensure Client Journey in first 90 days is executed well.
• Ensure PTs deliver high-quality programs backed by science.
• Maintain accurate administration of PT services and progress reports.
• Hire, train, and manage a team of Personal Trainers.
• Review performance with direct reports and plan improvements.
• Maintain reports for clarity on business performance.
• Report takeaways to the General Manager.

Skills

Personal Training techniques

Sales & communication

Crunch program knowledge

Club equipment operation

Group coaching

Leadership & teamwork

Customer service focus

Professional communication

Education

High school diploma

Bachelor's degree preferred

CPR certification

Tools

VFP

dotFit

Datatrak

Crunch U

Styku

Job description

Crunch Fitness - Fitness Growth Capital seeks a Personal Training Manager to maximize signups and retention of paid Personal Training Services. You will drive new client acquisition and retention through frontline selling and high-quality program delivery.

You will own the client journey, coach trainers, manage schedules and KPI-driven resources, and uphold company standards in appearance, punctuality, and customer service.