Personal Service Team Leader

Course Advisor, Inc.; United States; On-site; USD 24,360 - 63,710; Full time

Job summary

Course Advisor is looking for a Personal Service Worker Supervisor to oversee and coordinate activities of personal service workers, including flight attendants and hairdressers. Key responsibilities include resolving customer complaints, staying updated on operational changes, and ensuring high service standards. The salary ranges from $24,360 to $63,710 per year, with top salaries in specific states like Hawaii and New York. Strong active listening and critical thinking skills are essential for success in this role.

Qualifications

• Supervise and coordinate activities of personal service workers.
• Resolve customer complaints effectively.
• Stay informed of changes affecting operations.
• Participate in continuing education.
• Inform workers about specific group needs.
• Inspect work areas for compliance.

Skills

Active Listening

Critical Thinking

Social Perceptiveness

Speaking

Management of Personnel Resources

Time Management

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Microsoft PowerPoint

Microsoft Outlook

Point of sale POS software

Timekeeping software

Inventory management systems

Job description

Course Advisor is looking for a Personal Service Worker Supervisor to oversee and coordinate activities of personal service workers, including flight attendants and hairdressers. Key responsibilities include resolving customer complaints, staying updated on operational changes, and ensuring high service standards. The salary ranges from $24,360 to $63,710 per year, with top salaries in specific states like Hawaii and New York. Strong active listening and critical thinking skills are essential for success in this role.