Personal Loan Advisor & Customer Solutions Specialist

Lendmark Financial Services LLC

Valdosta (GA)

On-site

USD 45,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Paid holidays

401(k)

Life insurance

Tuition assistance

Employee assistance program

Disability coverage

Job summary

Lendmark Financial Services LLC is seeking a Loan Consultant II to deliver an exceptional customer experience while offering personal loan solutions. You will grow the customer base through sales, loan extensions, and merchant referrals in a fast-paced office environment.

Key responsibilities include processing verifications, approving loans within limits, handling collections, and maintaining accurate documentation.

Qualifications

High School Diploma or GED from an accredited institution.
2-4+ years of consumer finance or related experience.
Cash handling, computer skills, customer service skills.
Ability to work with minimum supervision.
Excellent communication skills.
Proficient in Microsoft Windows, Excel and Word.

Responsibilities

Greet, assist and solicit individuals entering the office and calling by phone.
Receive and process credit and employment verifications and record information obtained.
Process payments, distributions, and make recommendations regarding loan approvals.
Approve loans up to established lending limits and complete loan closings.
Handle account activities related to collection accounts, including phone calls and face‑to‑face communications with customers.
Prepare reports, correspondences, transaction documentation, and record and file documentation.
Operate cash drawer, process bank deposits, maintain records and balances, and close the branch.
Actively market all branch products and services to individuals.
Perform all other duties as assigned by management.