Personal Lines Growth & Relationships Producer

Insurance Office Of America, Inc.; Louisville (TN); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Career progression

Work-life balance

Community service

Team-oriented culture

Job summary

The Personal Lines Producer role at Insurance Office of America, Inc. drives new business growth by building client relationships, developing referral networks, and advising individuals on personal coverage solutions.

This hybrid position is based in Knoxville, TN and emphasizes relationship management, strategic partnerships, and community involvement to grow a book of business. Collaborate with carrier partners and internal teams to deliver exceptional client service and meet sales and

Qualifications

• Active Property & Casualty License required.
• 2+ years of Personal Lines insurance sales experience within a retail agency environment preferred.
• Proven success generating new business, growing client relationships, and achieving sales objectives.
• Demonstrated ability to develop referral sources and Centers of Influence through networking and relationship-building.
• Existing professional network and strong community presence preferred.
• Strong consultative selling, communication, presentation, and interpersonal skills.
• Working knowledge of Personal Lines insurance products, carrier markets, and coverage solutions.
• Entrepreneurial mindset with the ability to work independently while collaborating effectively with internal teams and carrier partners.
• Proficiency with Microsoft Office, CRM platforms, and agency management systems.
• Strong organizational skills, professional credibility, and commitment to delivering exceptional client service.

Responsibilities

• Business Development: Develop and execute business development strategies to generate new Personal Lines opportunities and achieve established sales and growth objectives.
• Pipeline Management: Build, maintain, and actively manage a pipeline of prospective clients through networking, referrals, community involvement, and relationship-building activities.
• Client Relationship Management: Develop long-term client relationships, conduct client reviews, and proactively identify opportunities to strengthen coverage, improve risk management, and drive account growth.
• Consultative Sales: Serve as a trusted advisor by assessing client needs, analyzing exposures, and recommending insurance solutions aligned with clients' goals and risk profiles.
• Coverage Placement & Carrier Relations: Market and place insurance programs by negotiating coverage options and pricing with carrier partners to secure competitive solutions for clients.
• Cross-Selling & Internal Collaboration: Identify cross-selling opportunities and collaborate with internal partners across Commercial Lines, Employee Benefits, Wealth Management, and other business divisions.
• Referral Network Development: Establish and maintain strategic referral partnerships with Realtors, Mortgage Professionals, Financial Advisors, Attorneys, Business Owners, Community Leaders, and other Centers of Influence.
• Networking & Community Engagement: Represent IOA at networking events, industry associations, and community functions to generate business opportunities and strengthen local market presence.
• Professional Brand Development: Leverage LinkedIn and other professional networking tools to build credibility, expand professional relationships, and increase market visibility.
• Industry Expertise: Maintain current knowledge of carrier appetites, market trends, coverage developments, and industry best practices to provide informed client recommendations.
• Client Experience: Partner with service and operations teams to ensure a seamless client experience and support long-term client satisfaction and retention.
• Professional Leadership: Demonstrate professionalism, integrity, accountability, and leadership while championing IOA's Core Values in all client and business interactions.

Skills

Property & Casualty License

Personal Lines sales

Relationship building

Networking

Consultative selling

Communication skills

Presentation skills

Interpersonal skills

CRM familiarity

Agency systems

Tools

CRM platforms

Agency management systems

Microsoft Office

Job description

The Personal Lines Producer role at Insurance Office of America, Inc. drives new business growth by building client relationships, developing referral networks, and advising individuals on personal coverage solutions.

This hybrid position is based in Knoxville, TN and emphasizes relationship management, strategic partnerships, and community involvement to grow a book of business. Collaborate with carrier partners and internal teams to deliver exceptional client service and meet sales and