Personal Lines Client Success Manager

Acrisure; Kentucky; On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Physical Wellness

Mental Wellness

Financial Wellness

Family Care

Job summary

Acrisure is seeking a Personal Lines Account Manager to support our Client Service Center. This role emphasizes retention, renewals, and growth through consultative service and cross‑selling. You’ll build strong client relationships, manage policy servicing, and advise on coverage strategies using technology and data insights.

On‑site collaboration and proactive client support are essential to success. You’ll work with cross‑functional teams, employing effective communication and organizational

Qualifications

• Active P&C license is required.
• Excellent communication and organizational skills are essential.
• Experience managing personal lines or accounts is required.
• Proficiency with agency management systems is preferred.

Responsibilities

• Serve as the primary contact for assigned clients.
• Manage renewals, policy changes, and day-to-day account servicing.
• Identify cross-sell and growth opportunities within client portfolios.
• Collaborate with internal teams to resolve client issues and improve service delivery.

Skills

Communication skills

P&C knowledge

Account management

Multi-account handling

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Applied Epic

Job description

Acrisure is seeking a Personal Lines Account Manager to support our Client Service Center. This role emphasizes retention, renewals, and growth through consultative service and cross‑selling. You’ll build strong client relationships, manage policy servicing, and advise on coverage strategies using technology and data insights.

On‑site collaboration and proactive client support are essential to success. You’ll work with cross‑functional teams, employing effective communication and organizational