Personal Injury Case Manager - Bilingual-Spanish

The Crash Team; Sugar Land (TX); Hybrid; USD 60.000 - 65.000; Vollzeit

Benefits dieser Stelle

Paid continuing education

Paid time off

Sick time

Health Insurance

Hybrid work arrangement

Zusammenfassung

The Crash Team in Sugar Land, TX is seeking a bilingual Personal Injury Case Manager with at least 2 years of PI case management experience to join our growing practice. This role emphasizes compassion, integrity, and proactive problem-solving in a fast-paced environment.

You will manage client communications, coordinate medical records and treatment status, and liaise with providers and adjusters. The position offers hybrid work, standard business hours, and opportunities for career advancement.

Qualifikationen

• Bilingual Spanish is essential; fluent required.
• Minimum 2 years of personal injury case management experience.
• Strong communication with clients, team members, medical providers, and adjusters.
• Proficient with internet, MS Office, calendars, video conferencing tools, scanners.
• Competitive, goal-driven, able to work in a fast-growing environment.

Aufgaben

• Build relationships with clients and medical providers and monitor treatment.
• Duties may change; flexible with duties and responsibilities.
• Prioritize and manage multiple cases and tasks.
• Collaborate with team and contribute to firm growth.

Kenntnisse

Bilingual Spanish

Communication skills

Attention to detail

Team player

Proactive problem-solving

Customer service

Sales experience

Multitasking

Tools

Microsoft Office

Video conferencing

Scanners

Jobbeschreibung

Exciting opportunity to be part of a vibrant team with a HEART! Join our exceptional group at our rapidly expanding Personal Injury Law Firm in dynamic Sugar Land, TX. We highly value standards, excellence, and empathy. We are in search of a Bilingual (Spanish) Personal Injury Case Manager with at least 2 years of experience in personal injury case management to join our growing practice. The perfect candidate is enthusiastic about advancing their career and making a difference in our law firm. Strong communication skills, a POSITIVE outlook, and integrity are key attributes we are seeking. Our ideal team member embodies our fundamental values of compassion, accountability, proactive issue-solving, efficiency, and hospitality in all engagements.

Compensation:

$60,000 - $65,000 yearly DOE

Qualifications

• Bilingual (Spanish) – Essential to have the ability to speak Spanish fluently. No exceptions. Please only apply if you are fluent
• Minimum 2 years of Personal Injury case management experience
• Background in sales a plus
• Strong communication skills to enable positive interaction with clients, team members, medical providers, and adjusters
• Quality, deadline, and detail-oriented with strong working knowledge of the internet, Microsoft Office products, calendars, video conference software, scanners, etc.
• Competitive nature with a strong passion for exceeding personal and professional goals
• Ability to work collaboratively and effectively, both on a team and individually, in a high-energy, growing environment
• Investigates, requests, and analyzes evidence/reports, and organizes and tracks files
• Knows how to bring value to a case
• Reviews and understands medical records
• Monitors client treatment
• Communicates with medical providers
• Communicates with adjusters and coordinates property damage
• Opens claims and educates the adjuster on treatment status
• Negotiates medical bills and liens
• Drafts demands
• Prepares and sends documents
• Ability to prioritize and manage multiple cases and tasks
• Benefits:
• Paid continuing education (classes/material)
• Paid time off
• Sick time
• Health Insurance
• Work Style – Hybrid/At office location most days with the ability to work remotely some days after the trial period. Full-time – 8 AM – 5 PM / M-F

Responsibilities

• In this role, your talents will bring value to each case by building a relationship with clients and medical providers, monitoring client treatment adherence, and gathering evidence
• This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice
• Character Traits:
• Aggressive “go-getter” with a hunger to plan and strategize
• Confident yet humble, with a desire for constant growth and learning
• Self-managing with the ability to identify issues and take the initiative to solve them
• Resourceful and thinks outside the box to get things done
• Team Player who is willing to step in and help a team member, even if it will not benefit you directly
• High levels of positivity and charisma
• Ability to thrive in a fast-growing environment
• Strong desire to help grow our law firm
• Excellent interpersonal and customer service skills
• Efficient and detail-oriented