Pre-Suit Case Manager

Law Offices of Julian Sanders; Atlanta (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) retirement plan

Paid time off

Job summary

Law Offices of Julian Sanders in Atlanta seeks a diligent Personal Injury Case Manager to oversee a busy PI caseload and coordinate with clients, attorneys, and medical professionals. You will gather and organize documents, manage deadlines, and provide timely updates to clients on case progression.

The role requires strong communication, excellent organization, and the ability to work both independently and collaboratively in a fast-paced office environment.

Qualifications

• Bachelor's degree in a related field preferred.
• 2 years of case management or PI experience required.
• Strong communication and organizational skills essential.
• Proficiency in MS Office; Litify experience a plus.

Responsibilities

• Manage a high-volume portfolio of personal injury cases.
• Serve as primary contact for clients, providing updates and support.
• Coordinate with attorneys to gather medical records, police reports, and witness statements.
• Work with medical providers to obtain records and schedule evaluations.
• Communicate with insurance companies to negotiate settlements and handle claims.
• Maintain accurate case files and billing records; monitor deadlines.

Skills

Communication

Case management

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

Litify

Job description

We are seeking a dedicated and organized individual to join our team as a Personal Injury Case Manager. In this role, you will be responsible for managing a high-volume portfolio of personal injury cases, providing support to clients, attorneys, and other stakeholders, and ensuring the smooth progression of cases from start to finish in a fast-paced office environment.

Key Responsibilities:

• Manage a high-volume caseload of personal injury cases, including coordination with clients, attorneys, medical professionals, and insurance companies.
• Serve as the primary point of contact for clients, offering support, guidance, and regular updates on case status while providing excellent and timely customer service.
• Work closely with attorneys to gather and organize relevant documentation, including medical records, police reports, and witness statements.
• Coordinate with medical providers to obtain necessary records, schedule appointments, and facilitate expert evaluations or testimony.
• Communicate with insurance companies to negotiate settlements, process claims, and resolve disputes or issues.
• Maintain accurate and organized case files, including correspondence, legal documents, and billing records.
• Monitor case deadlines, court dates, and statute of limitations to ensure timely action and compliance with legal requirements.
• Conduct legal research on relevant laws, regulations, and precedents to support case strategies and decision-making.
• Collaborate with colleagues to provide comprehensive support and achieve successful case outcomes.

Requirements:

• Bachelor's degree in a related field (e.g., Legal Studies, Criminal Justice, Business Administration) preferred. High - School Diploma or equivalent required.
• 2 year prior experience in case management. Legal support, or the personal injury field case management experience required.
• Strong communication skills, both verbal and written, with the ability to interact professionally with clients, attorneys, and other stakeholders.
• Excellent organizational skills and attention to detail, with the ability to meet deadlines, prioritize and manage multiple tasks effectively in a fast-paced, high-pressure environment.
• Proficiency in Microsoft Office Suite,
• Needles and Litify experience is a plus.
• 2 year prior experience in a customer service role, heavy emphasis over the phone.
• Knowledge of legal procedures, terminology, and principles related to personal injury law.
• Ability to work independently and collaboratively within a team environment.
• Ability to work well under pressure.
• Commitment to upholding ethical standards and maintaining client confidentiality.
• Bilingual (Spanish/English) is a plus.

Benefits:

• Competitive salary
• Health insurance
• Dental insurance
• 401(k) retirement plan
• Paid time off