Personal Injury Case Manager

CEO Lawyer Personal Injury Law Firm; Beverly Hills (CA); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Titan Law Firm in Beverly Hills is seeking a full-time Case Manager with personal injury pre-litigation experience to join our small, close-knit team. The role focuses on client interaction, document and claims management, and efficient case workflows in a busy, supportive office.

You will handle intake calls, prepare case summaries, manage police reports, set up claims, and coordinate with paralegals and attorneys. A proactive, fast typist with strong communication will thrive here.

Competenze

• Must have personal injury pre-litigation experience (1–3 years).
• Drafting demands, complaints and discovery documents.
• Forwarding complaints to process servers and tracking service of process.
• Calendaring litigation timelines and depositions.
• Drafting and filing standard motions and responses.
• Status update calls with clients and coordinating with the team.
• Strong communication and fast typing skills are valued.

Mansioni

• Make introductory calls to new clients and prepare case summaries.
• Complete intake/review if intake is not yet done.
• Conduct 2-week follow-up calls to monitor treatment and doctor visits.
• Speak with clients to ensure satisfaction and responsiveness.
• Obtain police reports and set up claims, including health insurance.
• Send Letters of Representation and collect required documents.
• Keep Filevine up to date and coordinate with paralegal/attorney.
• Draft Letters of Protection and manage disbursements and checks.

Conoscenze

Personal injury pre-litigation

Client interaction

Calendaring & deadlines

Communication skills

Typing fast

Team collaboration

Strumenti

Filevine

Descrizione del lavoro

CEO Lawyer is recruiting for Titan Law firm, position is on-site

Titan Law Firm is a boutique personal injury law firm located in the heart of Beverly Hills, in a busy, energetic professional building surrounded by everything the city has to offer. We consist of a small, close-knit team that takes our work seriously while maintaining a positive, supportive, and genuinely enjoyable office environment.Our office offers comfortable, modern workstations, a casual and collaborative atmosphere, and a team-first culture where we help one another and our successes are shared.This is an ideal opportunity for someone who enjoys leadership, problem-solving, building efficient systems, and being an integral part of an ambitious firm with significant room for continued growth alongside a team that takes pride in working together.

We are seeking a full-time Case Manager with personal injury, with a minimum of 1-2 years of pre-litigation that can commute to Beverly Hills, California who can handle the following duties:

Client Interaction

• Make introductory calls to new clients and complete case summaries.
• Complete intake/review if the intake department has not completed it yet.
• Conduct \"2-Week follow-up calls\" to check in with clients every two weeks, follow up on their treatment status, and ensure they are attending their doctors' visits to prevent gaps in care.
• Speak with clients and ensure high satisfaction and responsiveness.

Document and Claims Management

• Obtain original copies of Police Reports (PR).
• Set up claims, including Health Insurance (HI).
• Send out Letters of Representation (LORs).
• Ensure we have clients' Driver's License, Health Insurance Cards, Pictures of Property Damage, and Injuries.
• Follow up on Declaration Pages from all insurance companies involved and add them to Filevine (FV).
• Follow up with any potential Medical Payments coverage and ensure checks are sent to us directly, not the medical providers.
• Collect Bills and Records and obtain balances for all medical providers.
• Request the Final Lien Amount from the Health Insurance provider (if applicable).

Case Management

• Set up treatment with providers.
• Keep Filevine updated on the case statuses.
• Keep your Paralegal updated with any issues with clients and maintain constant communication.
• Put notes in every file you are working on (no exceptions).
• Ensure Drop Box and Filevine folders are set up properly.

Legal and Administrative Support

• Manage medical treatment.
• Draft Letters of Representation (LOR), complete intakes, file claims, and connect clients with medical providers.
• Complete personal injury files from intake to disbursements.
• Compile medical records/bills, negotiate with providers, and prepare demands.
• Draft Letters of Protection (LOP), communicate case details with paralegal/attorney, handle disbursements/checks.
• Forward and arrange calls, emails, faxes, and all correspondence.

OUR REQUIREMENTS

• Must have personal injury pre-litigation experience. (1-3 years)
• Drafting Demands
• Drafting Complaints and Initial Discovery
• Forwarding Complaints to process servers and monitoring service of process
• Drafting Discovery Responses
• Calendaring and Noticing Depositions and Leaves of Absence
• Drafting and Filing Standard Motions and Motion Responses
• Calendaring litigation timelines
• Conducting status update calls with clients
• Sending out and following up on non-party discovery requests
• Assist in trial preparation.

WHY SHOULD YOU WORK FOR OUR COMPANY??

• Respectful and cultivating work environment
• Unlimited Potential
• Focused on giving free legal advice to the public and educating people on their rights
• An environment devoted to getting better each day with good opportunities to grow

The ideal candidate will be an outgoing, energetic, self-starter with great customer service skills. Fast typing skills would be ideal.