Case Manager: Unlimited Potential in Personal Injury

CEO Lawyer Personal Injury Law Firm; West Hollywood (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Team-oriented environment

Casual and collaborative atmosphere

Growth opportunities

Job summary

Titan Law Firm, a Beverly Hills boutique personal injury law practice, seeks an outgoing, energetic legal assistant to lead client intake, document management, and case coordination. The role supports paralegals and attorneys in pre-litigation matters, from intake through discovery, with a focus on strong client service and efficient workflow.

The ideal candidate has PI pre-litigation experience (1–3 years), excellent communication, fast typing, and a proactive, team-first attitude.

Qualifications

• Must have personal injury pre-litigation experience (1–3 years).
• Pre-litigation experience is required.
• Case management experience is required.
• Drafting Demands, Complaints and Initial Discovery are required.
• Forwarding Complaints to process servers and monitoring service of process is required.
• Drafting Discovery Responses is required.
• Calendaring and Noticing Depositions and Leaves of Absence is required.
• Drafting and Filing Standard Motions and Motion Responses is required.
• Calendaring litigation timelines is required.
• Conducting status update calls with clients is required.
• Client update calls are required.
• Sending out and following up on non-party discovery requests is required.
• Assist in trial preparation.

Responsibilities

• Make introductory calls to new clients and complete case summaries.
• Complete intake/review if the intake department has not completed it yet.
• Conduct 2-Week follow-up calls to check in with clients and ensure continuity of care.
• Speak with clients to ensure high satisfaction and responsiveness.
• Obtain original copies of Police Reports (PR).
• Set up claims, including Health Insurance (HI).
• Send out Letters of Representation (LORs).
• Ensure we have clients' Driver’s Licenses, Health Insurance Cards, and related documents.
• Follow up on Declaration Pages from all insurers and add to Filevine.
• Follow up with Medical Payments coverage and ensure checks are sent directly to us.
• Collect Bills and Records and balances from medical providers.
• Request Final Lien Amount from Health Insurance provider (if applicable).
• Set up treatment with providers.
• Keep Filevine updated on case statuses.
• Keep Paralegal updated with issues and maintain communication.
• Put notes in every file you are working on.
• Ensure Drop Box and Filevine folders are set up properly.
• Manage medical treatment.
• Draft Letters of Representation (LOR), complete intakes, file claims, and connect clients with medical providers.
• Complete personal injury files from intake to disbursements.
• Compile medical records/bills, negotiate with providers, and prepare demands.
• Draft Letters of Protection (LOP), communicate with paralegal/attorney, handle disbursements/checks.
• Forward and arrange calls, emails, faxes, and all correspondence.

Skills

Client interaction

Case management

Communication

Typing speed

Tools

Filevine

Dropbox

Job description

Titan Law Firm, a Beverly Hills boutique personal injury law practice, seeks an outgoing, energetic legal assistant to lead client intake, document management, and case coordination. The role supports paralegals and attorneys in pre-litigation matters, from intake through discovery, with a focus on strong client service and efficient workflow.

The ideal candidate has PI pre-litigation experience (1–3 years), excellent communication, fast typing, and a proactive, team-first attitude.