Personal Injury Case Manager

W3Global; Atlanta (GA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

W3Global is seeking a Case Manager for a nationally recognized personal injury law firm. You will manage a full caseload from intake through resolution, serve as the main contact for clients, and draft demand packages to insurance companies.

The role requires 2–5 years in personal injury case management or a client-facing legal/human services role, with strong communication and organizational skills. Ability to work independently in a remote setting is essential, and bilingual in English/Spanish

Qualifications

• 2–5 years of experience in personal injury case management or a client-facing legal/human services role.
• Strong communication, organization, and multitasking skills.
• Ability to manage tasks independently and meet deadlines in a remote setting.
• Experience handling bodily injury claims end-to-end.

Responsibilities

• Manage a full caseload of personal injury cases from intake through resolution.
• Serve as the main point of contact for clients, providing updates and ensuring excellent service.
• Draft and send demand packages to insurance companies.
• Monitor medical treatment progress and collect relevant records.
• Coordinate with insurance adjusters, medical providers, and opposing counsel.
• Investigate case details, review records and reports, and support case development.
• Assist in case preparation for mediation or trial.
• Maintain accurate case documentation and follow legal and ethical guidelines.

Skills

Case management

Communication

Organization

Multitasking

Remote work

Bodily injury experience

Client-facing

Education

High school diploma

Bachelor's degree preferred

Job description

Our client, a nationally recognized personal injury law firm, is seeking a Case Manager to join their dynamic legal team. This role offers the chance to work in a fast-paced, high-volume environment supporting clients who have experienced personal injury. The ideal candidate will have prior experience handling bodily injury cases and strong communication skills when working with clients, insurance adjusters, and medical providers.

Key Responsibilities

• Manage a full caseload of personal injury cases from intake through resolution
• Serve as the main point of contact for clients, providing updates and ensuring excellent service
• Draft and send demand packages to insurance companies
• Monitor medical treatment progress and collect relevant records
• Coordinate with insurance adjusters, medical providers, and opposing counsel
• Investigate case details, review records and reports, and support case development
• Assist in case preparation for mediation or trial
• Maintain accurate case documentation and follow legal and ethical guidelines

Required Qualifications

• High school diploma required; bachelor's degree preferred
• 2-5 years of experience in personal injury case management or a client-facing legal/human services role
• Strong communication, organization, and multitasking skills
• Ability to manage tasks independently and meet deadlines in a remote setting
• Experience handling bodily injury claims end-to-end

Preferred Qualifications

• Experience working with clients who have experienced trauma
• Knowledge of community resources and referral processes
• Bilingual in English and Spanish

Benefits

• Competitive pay
• Health, dental, and vision insurance
• 401(k) retirement plan

Join a firm recognized among the best places to work and most influential legal teams in the country.