Personal Cruise Sales Consultant

Prestige Cruise Services LLC; Florida; On-site; USD 40,000 - 65,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. seeks Personal Cruise Consultants to sell cruise products directly to consumers. You will initiate calls, build rapport and recommend product modifications to maintain relationships, promote retention, drive direct sales and ensure a superior customer service experience.

You will promote and sell offerings, identify travel needs, and stay knowledgeable about itineraries and promotions to meet or exceed revenue goals.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree in Marketing, Business Administration or related field preferred.
• Minimum 1 year of sales experience; 2 years sales experience preferred.
• Cruise sales experience a plus.

Responsibilities

• Promotes sales to direct consumers by initiating calls and following leads to identify travel needs, present Norwegian Cruise Line products and make recommendations.
• Establishes and maintains quality customer relationships by delivering exceptional service, meeting retention goals and following up with consumers to close sales and meet revenue targets.
• Builds and maintains relationships with new and existing consumers.
• Maintains consumer prospect lists to identify client travel trends and proactively promote products based on history.
• Gains in-depth knowledge of cruise offerings to articulate features, benefits, pricing and promotions, itineraries and onboard amenities.
• Attends daily team meetings or sales training to ensure effective sales techniques and accurate information is communicated.
• Participates in department campaigns targeted to guest profiles.

Skills

Excellent verbal communication

Product knowledge

Multi-tasking in sales

Dress code adherence

Education

High School Diploma

Bachelor's degree in Marketing or related field

Job description

Norwegian Cruise Line Holdings Ltd. seeks Personal Cruise Consultants to sell cruise products directly to consumers. You will initiate calls, build rapport and recommend product modifications to maintain relationships, promote retention, drive direct sales and ensure a superior customer service experience.

You will promote and sell offerings, identify travel needs, and stay knowledgeable about itineraries and promotions to meet or exceed revenue goals.