Personal Computer Tech - Temporary (up to 6 months)

Community Health Systems, Inc.; Carlsbad (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Matching 401(k)

Opportunities for Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Job summary

The Personal Computer Technician at Carlsbad Medical Center provides on-site hardware, software, telecommunications, and network support to ensure optimal functionality of IT infrastructure. This temporary role supports the Information Systems department in Carlsbad, NM, with up to 40 hours per week on day shifts through February 2027.

Responsibilities include installing, troubleshooting, and maintaining hospital IT systems, assisting with software and network issues, and ensuring asset security

Qualifications

• Associate degree in a related field preferred.
• Certified Electronics Technician (CET) preferred.
• 0-1 years of hospital information systems experience preferred.

Responsibilities

• Provides on-site hardware, software, telecommunications, and network support for hospital IT systems.
• Installs and maintains hospital IT systems, networking equipment, and telecommunications systems.
• Troubleshoots software and network-based issues and coordinates equipment moves with other service departments.

Skills

Customer service

Troubleshooting IT hardware software

On-site technical support

Security/compliance awareness

Team player

Education

Associate degree in related field

Tools

Join.me

Job description

We are seeking a temporary Personal Computer Technician to support the Information Systems department at Carlsbad Medical Center, located at 2430 W Pierce St, Carlsbad, NM. This position will be needed through the end of February 2027.

Day shift: working up to 40 hours weekly at 8-hour shifts.

What we Offer:

• Matching 401(k)
• Opportunities for Career Advancement
• Rewards & Recognition Programs
• Exclusive Discounts and Perks

Job Summary

The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role includes installing, troubleshooting, and repairing equipment and infrastructure to ensure optimal functionality.

Essential Functions

• Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
• Installs and maintains hospital IT systems, networking equipment, or telecommunications systems.
• Assists with troubleshooting software and network based issues.
• Moves IS assets and coordinates all equipment moves with other service departments as needed.
• Ensures information security by securely disposing of devices with local hard drives.
• Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
• Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security.
• Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets.
• Provides high quality customer service.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
• certification in Certified Electronics Technician (CET) preferred
• 0-1 years of experience with hospital information systems preferred

Knowledge, Skills and Abilities

• Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment.
• Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment.
• Ability to install and configure various types of software, including network monitoring tools and diagnostics software.
• Strong attention to details.
• Ability to troubleshoot customer issues.
• Ability to work independently and be a team player.
• Ability to work in a fast-paced environment.
• Excellent customer service skills.
• Ability to solve technical problems quickly and efficiently.