Personal Computer Tech

Community Health Systems, Inc.; Kirksville (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Community Health Systems, Inc. seeks a Personal Computer Technician to deliver on-site hardware, software, and network support for hospital IT systems.

You will install, troubleshoot, and repair equipment to keep clinical and administrative operations running smoothly. The role requires strong customer service, attention to detail, and the ability to work independently in a fast-paced environment while maintaining security and policy compliance.

Qualifications

• Associate degree in CS/EE/Telecom or related field preferred.
• Certification in CET preferred.
• 0–1 year experience with hospital information systems preferred.

Responsibilities

• Supports IT hardware including desktops, laptops, printers, scanners.
• Installs and maintains hospital IT systems and networking equipment.
• Troubleshoots software and network-based issues.
• Coordinates equipment moves with other service departments as needed.
• Ensures information security by securely disposing of devices with local hard drives.

Skills

Hardware repair

Network hardware

Software installation

Troubleshooting

Customer service

Independent worker

Education

Associate degree in CS/EE/Telecom or related field

Job description

Job Summary

The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role includes installing, troubleshooting, and repairing equipment and infrastructure to ensure optimal functionality.

Essential Functions

• Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
• Installs and maintains hospital IT systems, networking equipment, or telecommunications systems.
• Assists with troubleshooting software and network based issues.
• Moves IS assets and coordinates all equipment moves with other service departments as needed.
• Ensures information security by securely disposing of devices with local hard drives.
• Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
• Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security.
• Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets.
• Provides high quality customer service.
• Performs other duties as assigned.Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
• certification in Certified Electronics Technician (CET) preferred
• 0-1 years of experience with hospital information systems preferred

Knowledge, Skills and Abilities

• Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment.
• Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment.
• Ability to install and configure various types of software, including network monitoring tools and diagnostics software.
• Strong attention to details.
• Ability to troubleshoot customer issues.
• Ability to work independently and be a team player.
• Ability to work in a fast-paced environment.
• Excellent customer service skills.
• Ability to solve technical problems quickly and efficiently.